- All our products are quality checked before dispatch .
- Any defective product at arrival will be refunded or replaced with the same or equivalent product.
- You must report any defective products within 5 days of arrival .
- Please not hesitate to contact us for any support you may need.
- Package must be returned in new condition with tags and packing intact . Return acceptance is at sole discretion of Moda Chales.
- All charges for returns will be paid by Consignee.
- Refunds may take up to 7 days after we receive our products back and will be credited to your bank account or wallet , if you made payment through our website payment gateway.
- If you have made payment via cash on delivery , you will need to provide us with your banking information to process refund.